Services

The Process

Cartlann’s process begins with a discovery session and continues through training and optional ongoing maintenance.

Discovery Session

We’ll review your responses to a general questionnaire and explore broad questions like:

  • What are the main problems you would like to address?
  • How are your assets currently organized and shared?
  • What is your timeline and budget?

If you would like to explore further how a DAM system would help you, we’ll move on to a review of your asset collection.

Strategic Audit

We’ll dig deeper into your assets and workflows and explore which system functionalities would be most useful to your team.

  • A detailed questionnaire and stakeholder interviews
  • A survey of your asset collection
  • An analysis of current usage scenarios, workflows, and challenges
  • A discussion of our findings and potential system functionalities

We’ll follow up with a summary of our observations.

Approach and Consensus

We’ll provide a detailed report that offers recommendations for the system and a plan for implementation, including:

  • Identifying all team members and how we’ll collaborate
  • Outlining the system functionality and specifications
  • Mapping a timeline for implementation, training, and roll-out

Together we’ll reach a consensus on how to proceed and when to begin.

Implementation (System Build)

Once we reach a consensus on the approach, we’ll begin working together to build the system. This phase includes:

  • Complete inventory of assets
  • Development of Collection structure, naming conventions, tag categories and controlled vocabulary, and set up of users and teams

Implementation (System Population)

Once we reach a consensus on the approach, we’ll begin working together to build the system. This phase includes:

  • Uploading, organizing, and tagging the assets
  • Establishing other platform integrations
  • Thorough training
  • 21 days of support after system handoff

Ongoing Administration and Maintenance

Cartlann can provide ongoing system administration and maintenance, including:

  • Uploading and tagging new assets
  • Adaptation of system configuration as needs evolve
  • Tech support and account management with system vendor

The Platform

Choosing the best platform for your DAM can be overwhelming.

We’ve done the research for you and recommend Stockpress to host the DAM systems we create.

Your images will be organized.

They’ll be searchable.

And they’ll be shareable.

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